Payment rules, payment security and information confidentiality
When placing orders, 100% online prepayment is provided. Payment by bank cards is carried out through JSC "ALFA-BANK".
VISA, MasterCard, MIR cards are accepted for payment.
The online payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR Payment System on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission over closed communication channels are used. Bank card details are entered on the secure payment page of ALFA-BANK JSC.
On the page for entering bank card data, you will need to enter bank card details: the card number (PAN) must have at least 15 and no more than 19 characters, the cardholder's name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Code Additional Identification for MIR). All the necessary data is printed on the card itself. The three-digit security code is the three digits on the back of the card.
Next, you will be redirected to the page of your bank to enter the security code, which will come to you via SMS. If the security code did not come to you, then you should contact the bank that issued you the card.
Cases of refusal to make a payment:
- the bank card is not intended for making payments via the Internet, which can be found out by contacting your Bank;
- not enough funds to pay on a bank card. You can find out more about the availability of funds on a bank card by contacting the bank that issued the bank card;
- the bank card details were entered incorrectly;
- the bank card has expired. The validity period of the card, as a rule, is indicated on the face of the card (this is the month and year until which the card is valid). You can find out more about the validity period of the card by contacting the bank that issued the bank card;
IMPORTANT! The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our web server.
For payment with a bank card and other issues related to the operation of the site, you can contact us by e-mail customerservice@fetichebrand.ru.